・Besides usage fees, there is a 10% additional tax.
・The fees and charges listed below are basic costs. Eligible concessions shall be deducted from the bill.
Discounted fees and charges as of June 30, 2021 (as announced on the commencement day of the rental)
| Feature phone, smartphone |
3,000 KRW ⇒ 1,500 KRW/day |
Basic rates
| Feature phone, smartphone |
3,000 KRW/day |
| Feature phone, smartphone plus portable power bank |
5,000 KRW/day |
LTE unlimited data access is an add-on service, which you need to request when renting a phone from us. (Unlimited data access costs 5,000 KRW per day).
A portable power bank costs 2,000 KRW to rent per day. It can be rented and returned only at Incheon International Airport and Gimpo International Airport.
Calling rate
| Basic rates |
Call |
Within South Korea: 100 KRW/10 seconds
South Korea→China: 726 KRW/minute (00345 international call rate) |
| Receive |
Free |
| SMS rates |
Send |
330 KRW each |
| Receive |
Free |
The content that you have downloaded to the smartphone, including apps, photos, short messages and MMS messages, shall not be sent out or forwarded after the phone is returned.
Please erase email addresses or other personal information that you have stored in the phone before returning it to us.
When making the reservation, you may choose a specific phone model. However, there may not be a phone of the type available on that day. We apologize for it.
C1SHW-A300K(Anycall)
Language: English and Korean
Accessories: user manual (in Chinese, Korean and English) and charger
・SMS: photo and video transmission
・Specifications: 105.35(L)×51.5(W)×14.7(H);color TFT: 66.0mm;weight: 105.2g
・2-megapixel camera
・Electronic dictionary, calendar, notebook, calculator, alarm clock and others
・SHOW Network ※DMB function：none
GALAXY note4
Language: English, Korean and Chinese
Accessories: user manual (in Chinese, Korean and English) and charger
・16 megapixels
iPhone６
Language: English, Korean and Chinese
Accessories: user manual (in Chinese, Korean and English) and charger
・Bluetooth 4.0
・8 megapixels
・Internet sharing Tethering (signal reception likely unstable because of inter-device connectivity)
iPhone７
Language: English, Korean and Chinese
Accessories: user manual (in Chinese, Korean and English) and charger
・Bluetooth 4.2
・12 megapixels
・Internet sharing Tethering (signal reception likely unstable because of inter-device connectivity)
▪ Items to bring with you
1.Reservation confirmation letter
2.Passport
3.Credit card (in your name)
▪ Return the phone and pay the bill
Return the phone to a designated counter at the airport (not necessarily the place where the phone was picked up). You may ask someone else to return it for you.
A bill of charges shall be provided to you. You pay with credit card, debit card, or in cash (KRW only). Chinese RMB is not acceptable.
▪ Points to note
A renter may rent as many as 2 phones with his or her passport and credit card.
You must use a credit card to pick up the phone you have requested.
he card must be in your name and its expiration date must be at least 3 months away.
You may use a credit card without embossed digits and characters. A debit card is not acceptable.
As returning the phone, you can pay the bill with credit card, debit card or in cash (KRW only).
If you fail to pick up the phone on the pick-up day, your reservation shall be cancelled automatically. If you still want the phone and intend to pick it up the next day, please contact Hanchao Reservation Center.
If you lose the phone or get it out of order, a corresponding amount of compensation shall be deducted from your credit card.
▪ Compensation for damages and loss
Phone: 50,000~500,000 KRW(varying from model to model)
Charger: 6,000~36,000 KRW(varying from model to model)
Power cord: 30,000 KRW
Case: 10,000 KRW
Portable power bank: 50,000 KRW
Compensation will be refunded if the devices are returned within 90 days.
KT Rental Counter
Plese note that outside service hours, both pick-up and return services are not provided.
Seoul - Incheon International Airport Terminal 1
1. Counter between Gate 4 and 5 on Arrivals Floor on 1F(Wi-Fi Rental only)
・Service hours:7 a.m. to 10 p.m. (all year)
2. Counter between Gate 6 and 7 on Arrivals Floor on 1F
・Service hours:24 hours (all year)
3. Counter between Gate 10 and 11 on Arrivals Floor on 1F
・Service hours:6 a.m. to 10 p.m. (all year)
Seoul - Incheon International Airport Terminal 2
1. Next to the Information counter between Gate 2 and 3 on Arrivals Floor on 1F
・Service hours:24 hours(1am~4am somtimes not available)all year.
2. In front of the entrance of PARIS BAGUETTE on Arrivals Floor on 1F
・Service hours:7 a.m. to 10 p.m. (all year)
Seoul - Gimpo International Airport
・Near Gate 1 in Arrivals Hall on 1F
・Language: Chinese (only when Chinese-speaking staff members are on duty) and English
・Service hours: 7 a.m. to 11 p.m. (all year)
Busan Gimhae International Airport
・Pick-up: Near Gate 2 and 3 in Arrivals Hall on 1F
・Service hours: 06：00～22：00(all year)
・Language: Chinese (only when Chinese-speaking staff members are on duty) and English
Return the phone to the counter near the Rest Zone in Departures Hall on 3F, which is open from 6 a.m. to 9:30 p.m. all year.
Busan Port International Passenger Terminal
・Arrivals Hall on 2F
・Language: Chinese (only when Chinese-speaking staff members are on duty) and English
・Service hours: 7 a.m. to 7:30 p.m. (all year)
From March 10(Tue.) to March 31(Tue.) 2020, service hours adjust to 09:00~18:00.
Q1. Do I need to print out the reservation confirmation letter?
A1. Without a printout, you may show the confirmation image on your phone.
If with neither, you may tell your name and Hanchao order number to the counter clerk.
Q2. How long shall the special offer be applicable to a cross-month rental?
A2. The special offer takes effect from the starting day of the rental till the return day.
Q3. Can I make a reservatoin without a credit card?
A3. You must use a credit card to rent a product from us. You may use the card of a person who comes with you, not someone who is not with you at the site.
Even your parents' cards are not acceptable if they are not with you.
Q4. If I pick up the phone at one place and return it to another, will it be acceptable?
A4. Pick-up and return places do not need to be the same. Just go to any counter at the airport to return the phone and pay the bill. No need to make contact with us beforehand.
Q5. If I fail to get to the counter within service hours to process the rental reservation, what shall I do?
A5. Outside service hours, no pick-up and return services are provided. If you fail to get to the counter within service hours to process the rental reservation, your reservation shall be cancelled automatically. No cancellation fee shall be incurred.
Q6. If I want to change the commencement date and pick-up place, what shall I do?
A6. If you have not received the reservation confirmation letter, just cancel the reservation and make a new one. Set the new date and pick-up place in the reservation. If you have received an email informing you of the phone number to be used by you, please contact Hanchao Reservation Center. However, changing the pick-up place may cause the phone number already assigned to you to be changed. Please note that.
Q7. May I change the return date?
A7. Please make the request to the counter clerk when processing the rental reservation. If you are already using the product, please contact Hanchao Reservation Center. However, if you return the product earlier than required, you do not need to make contact with us beforehand. The charges shall be calculated according to how many days you have actually used the phone.
Q8. Can I use apps like WeChat and KakaoTalk?
A8. You may download apps you like to the phone, but you need to delete them before returning the phone.
KT Roaming Center Customer Service Hotline
Phone number: 02-2190-0901
Service hours: 24 hours a day, 7 days a week
