・Besides usage and communication fees, there is a 10% additional tax.
・Listed below are basic costs. Eligible concessions rates shall be deducted from the bill.
【Rental fee for feature phone】
| Basic rates |
3,000 KRW/day |
| Reserve via Hanchao |
1,000 KRW/day |
【Calling rates for feature phone】
| Basic rates |
Call |
Within South Korea: 100 KRW/10 seconds
South Korea→China : 1,302 KRW/minute
(as using international call access numbers 00700) |
| Recive |
Free |
| SMS |
Send |
100 KRW per message |
| Receive |
Free |
【Rental fee for smartphone】
Basic rates
(unlimited data) |
9,900 KRW/day |
Reserve via Hanchao
(unlimited data) |
3,300 KRW/day |
※A speed limit may be imposed after 1GB of data has been used. The limit will be lifted at midnight that day.
【Calling rates for smartphone】
| Basic rates |
Call |
Within South Korea: 10 KRW/second,
China: 1,302 KRW/minute |
| Receive |
Free |
| SMS/MMS |
Send |
100 KRW per text message
100 KRW per MMS message (capable of sending 40 to 1,000 bytes of data)
1,000 KRW per MMS photo (1MB)
2,200 KRW per MMS video
|
| Receive |
Free |
※Content stored on the phone, including apps, photos, text messages and MMS messages, shall not be sent out or forwarded after the phone is returned.
※Email addresses or other personal information stored on the phone should be deleted before the phone is returned.
SHW-A310S
Language: English and Korean
Accessories: backup battery, user manual (in Chinese, Korean and English) and charger
・Capable of transmitting text messages, photos and videos
・3.0-type (7.6-cm) big screen
・3 megapixels
・Bluetooth 2.1
iPhone6
Language: English, Korean and Chinese
Accessories: none
・Bluetooth 4.0
・8 megapixels
・Tethering-capable, but likely unstable because of links between devices
・An iPhone 7 may be provided instead, depending on the availability of iPhone 6. Sorry for the inconvenience caused.
iPhone7
Language: English, Korean and Chinese
Accessories: none
・Bluetooth 4.2
・12 megapixels
・Tethering-capable, but likely unstable because of links between devices
GALAXY S6
Language: English, Korean and Chinese
Accessories: none
・Bluetooth 4.1
・16 megapixels
・Tethering-capable, but likely unstable between links between devices
GALAXY S7
Language: English, Korean and Chinese
Accessories: none
・Bluetooth 4.2
・12 megapixels
・Tethering-capable, but likely unstable between of links between devices
・A Galaxy S6 or Galaxy Edge may be provided instead dependong on models in stock. We apologize for it.
GALAXY Edge
Language: English, Korean and Chinese
Accessories:none
・Bluetooth 4.2
・12 megapixels
・Tethering-capable, but likely unstable because of links between devices
【Pick up】
Items to bring with you
1. Reservation confirmation letter
2. Passport
3. Credit card
【Return the phone and pay the bill】
Get it done at a designated airport counter (not necessarily the same location where you picked up the phone). You may ask someone else to do it for you.
Please pay the bill with credit card, debit card or in cash (KRW only). Chinese RMB is not acceptable.
※If the total amount does not exceed 2,000 KRW, the bill can only be paid with cash.
【Points to note】
＊Only embossed credit cards or debit cards are accepted as the means to pay the deposit and bill.
＊With your passport and credit card, you can rent an unlimited number of phones. A debit card can not be used in place of a credit card.
＊Credit card pre-authorization will allow us to debit funds, including rental fees or compensation, from your credit card if you do not return the phone on the return day.
＊You must show your credit card as renting a feature phone.
＊If you do not have a credit card, you shall not be able to rent a phone from us. You must be the cardholder, and the expiration date of which needs to be at least 3 months away. You may rent a phone with the credit card of a person who comes with you. That person must show his or her passport.
＊If you fail to pick up the phone on the pick-up day and want to pick it up next day, you need to contact Reservation Center. The reservation for Incheon International Airport shall be cancelled after 5 a.m. next day.
【Compensation for loss and damages】
Phone: 30,000 to 170,000 KRW(depending on phone model)
Battery: 20,000 KRW each
Charger: 10,000 KRW
・Plese note that outside service hours, both pick-up and return services are not provided.
■Seoul - Incheon International Airport Terminal 1
Counter between Gate 5 and 6 on Arrivals Floor on 1F
Service hours: 24 hours a day, 7 days a week
Language: Chinese (service provided by Chinese-speaking staff members) and English.
Counter between Gates 9 and 10 on arrival floor on 1F(return only)
Service hours: 6 a.m. to 10 p.m.(7 days a week)
Language: Chinese (service provided by Chinese-speaking staff members) and English.
Incheon International Airport Terminal 1 1F
■Seoul - Gimpo International Airport
On the right of Gate 1 on 1F, in front of Arrivals Gate
Service hours: 6:30 a.m. to 11 p.m. daily (7 days a week)
Language: Chinese (service provided by Chinese-speaking staff members) and English.
■Branch store on Euljiro, Seoul
4F, Bld. B, Fine Avenue 101
Beside Exit 12, Euljiro 3-ga Station, Seoul Subway Line 2
Ten minutes' walk from Exit 5, Euljiro 1-ga Station, Seoul Subway Line 2
Service hours: 9 a.m. to 6 p.m. (closed on weekends and holidays)
Language: English
■Busan - Gimhae International Airport
On the left of Gate 3 for international flights on 1F
Service hours: 6 a.m. to 10 p.m.(7 days a week)
Language: Chinese (service provided by Chinese-speaking staff members) and English.
■Busan New Busan Port International Ferry Terminal
Arrival floor on 2F
Service hours: 6 a.m. to 7:30 p.m. daily (7 days a week)
Language: Chinese (service provided by Chinese-speaking staff members) and English.
■Jeju - Jeju International Airport
・In front of Gate 5 facing Arrivals Gate on 1F
・Service hours: 9 a.m. to 7 p.m. daily(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
■Daegu International Airport
・Besides Gate for domestic flights on 2F
・Service hours: 7 a.m. to 10 p.m. daily(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Q1. Do I need to print out the reservation confirmation letter?
A1. Without a printout, you may show the reservation confirmation image on your phone.
If with neither, you may tell your name and Hanchao order number to the counter clerk.
Q2. If I choose a cross-month rental plan, how long will concessional rates be applicable?
A2. The special offer takes effect from the day your rental starts till the return day.
Q3. Can I make a reservation without a credit card?
A3. You must use a credit card to rent a phone from us. You may use the card of a person who comes with you, not someone who is not present at the site.
If your parents are not with you, even their credit cards are not acceptable.
Q4. If I pick up the phone at one location and return it to another, will it be acceptable?
A4. Pick-up and return places may not be the same.
You do not need to contact in advance. Just go to any counter at the airport and pay the bill.
Q5. May I change the return date?
A5. Please make the request to the counter clerk when processing the rental reservation. If you are already using the phone, you may contact Hanchao Reservation Center. However, if you return the phone earlier than required, you do not need to make any contact at all. The charges shall be calculated according to how many days you have actually used the phone.
If you want to change the start date of your order after a successful reservation, you may end up being unable to use the phone number that has been made known to you in advance. We apologize for it.
Q6. Do I need to print out the discount coupon?
A6. The special offer is still valid as long as you can show the coupon image on your mobile phone or tablet computer.
Q7. Counters at Gimpo International Airport are closed at 11 p.m. What if I can't make it?
A7. If you can't show up at the counter to process the rental reservation within service hours, the reservation shall be cancelled automatically. No cancellation fee shall be incurred.
Calling within South Korea: 02-6343-9000(24 hours a day, 7 days a week)
Calling from China: +82-6343-9000(24 hours a day, 7 days a week)
-Follow the voice instructions (in Korean and English) and dial 5. Between 9 a.m. and 6 p.m., Chinese-speaking staff members are on duty to provide service.
