About luggage storage
・Please pick up your luggage after 08:00 the next day when the business hours of the tourist center has past. Surcharge will be added at this time. Please contact the counter staff for the specific cost.
・1 day storage is not equivalent to 24 hours storage. If the storage time exceed 4 hours during business hours, it will be regarded as one day of storage.
Items that are vulnerable to damage or corrosion, high-valued personal electronics such as laptops, cameras, tablets, cash, precious metals, securities, contracts, passports, personal identification, keys, antiques and other items of uncertain value.
・Please report your baggage that may be damaged or lost in advance. Depending on the situation, you may not be able to use the service.
・Maximum compensation for lost luggage is 500,000 Won. ("Travel Store" is liable for basic compensation except loss or damage that is made intentional or due to special conditions).
・If your luggage is damaged during storage, you will be compensated up to 50,000 won for repairs.
・No compensation for broken damages that have not been verified on the spot after baggage claim
・No compensation if the luggage is damaged due to over-weight or over-packed situations (Includes damage or loss of luggage or contents)
・No compensation for slight scratches, smears or dents that occur during normal handling of goods.
・No compensation for damage due to unresistible factors.
・No compensation if there is no detailed list of luggage contents provided by customers.
・No compensation for loss or damage of stuff inside of the luggage.
・Additional fees apply if the luggage is not picked up by the customer during the specified time.
・Luggage will discarded if it is not picked up 30 days after the specified date.
Luggage storage fee