・Charges for rentals reserved via Hanchao
・The fees and charges listed below are basic costs.
・Charges for portable power bank is included. If you do not need it, please let the counter clerk know.
Discounted fees and charges(as of December 31, 2021)
| T mifi (4G WiFi router) |
8,000 KRW⇒3,000 KRW/day |
LFM 500 (T pocket-fi B)
Accessories: user manual (in Chinese, English, Korean and Japanese) and charger
A model other than the one you have requested may be provided depending on devices in stock.
| Maximum speed |
Upload: 50Mbps
Download: 100Mbps
The more the connected devices, the slower the speed. |
Maximum continuous
usage time |
12 hours as fully charged |
| Number of connected devices |
3 |
Unlimited data
【Pick up】
· Items to bring with you
1. Reservation confirmation letter (If you do not make a reservation for a purchase, you may show us a discount coupon to be eligible for a Hanchao special offer.)
2. Passport
3. IC chip credit card
【Return the device and pay the bill】
Go to a designated airport or branch store (not necessarily the same location where you picked up the phone) and pay the bill. You may ask someone else to return the phone for you.
A bill of charges shall be provided at the counter. Please pay with credit card or in KRW. Chinese RMB is not acceptable.
【Points to note】
With his or her passport and credit card, a customer can rent an unlimited number of devices.
Only embossed credit cards or debit cards are accepted as the means to pay the deposit and bill.
You need a credit card to rent a product from us. You must be the card holder and the expiration date of the card must be at least 3 months away. You may use the card of a person who comes with you. That person must show his or her passport.
Credit card pre-authorization will enable an automatic debiting of funds from your credit card as rental fees and compensation for the device you fail to return on the return day.
【Compensation for loss and damages】
T mifi: 100,000 KRW
Battery: 10,000 KRW
Charger: 10,000 KRW
・Please note that outside service hours, no device pick-up and return services are provided.
Seoul - Incheon International Airport Terminal 1
・Between Gates 5 and Gates 6 in Arrivals Hall on 1F
・Service hours: 24 hours(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
・Between Gates 9 and Gates 10 in Arrivals Hall on 1F(return service only)
・Service hours: 6 a.m. to 10 p.m.(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Incheon International Airport Terminal 1 1F
Seoul - Gimpo International Airport
・On the right of Gate 1 on 1F, in front of Arrivals Gate
・Service hours: 6:30 a.m. to 11 p.m.(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Busan - Gimhae International Airport
・On the left of Gate 3 for international flights on 1F
・Service hours: 6 a.m. to 10 p.m.(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Busan New Busan Port International Ferry Terminal
・Arrival floor on 2F
・Service hours:6 a.m. to 7:30 p.m. daily(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Jeju - Jeju International Airport
・In front of Gate 5 facing Arrivals Gate on 1F
・Service hours: 9 a.m. to 7 p.m. daily(7 days a week)
・Language: Chinese (service provided by Chinese-speaking staff members) and English.
Q1. Do I need to print out the reservation confirmation letter?
A1. Without a printout, you may show the reservation confirmation image on your phone.
If with neither, you may tell your name and Hanchao order number to the counter clerk.
Q2. If I choose a cross-month rental plan, how long can concessional rates be applicable?
A2. The special offer shall take effect from the starting day of the rental till the return day.
Q3. Can I make a reservation without a credit card?
A3. You must use a credit card to rent a product from us. You may use the credit card of a person who comes with you, not someone who is not present at the site.
If you parents are not with you, even their credit cards are not acceptable.
Q4. If I pick up the phone at one location and return it to another, will it be acceptable?
A4. Pick-up and return places may not be the same.
You do not need to make any contact in advance. Just go to any counter at the airport and pay the bill.
Q5. May I change the return date?
A5. You need to make the request to the counter clerk when processing the rental reservation. If you are already using the phone, please contact Hanchao Reservation Center.
However, if you return the phone earlier than required, you do not need to make any contact in advance. The charges shall be calculated according to how many days you have actually used the phone.
Q6. Do I need to print out the discount coupon?
A6. You may also show the coupon image on your mobile phone or tablet computer.
Q7. Counters at Gimpo International Airport are closed at 11 p.m. What if I can't make it?
A7. If you can't show up at the counter to process the rental reservation within service hours, the reservation shall be cancelled automatically. No processing fee shall be incurred.
Calling within South Korea: 02-6343-9000(24 hours a day, 7 days a week)
Calling from China: +82-6343-9000(24 hours a day, 7 days a week)
-Follow the voice instructions (in Korean and English) and dial 5. Between 9 a.m. and 6 p.m., Chinese-speaking staff members are on duty to provide service.
